AGUS RISTONO; GUNAWAN MADYONO PUTRO; ISMIANTI; TRI WAHYUNINGSIH. Integration between Service Quality with Refined KANO to Improve Academic Quality at MTI. Central Asian Journal of Social Sciences and History, [S. l.], v. 4, n. 9, p. 33–40, 2023. Disponível em: https://cajssh.casjournal.org/index.php/CAJSSH/article/view/864. Acesso em: 28 apr. 2026.